A policy and procedure template can be a great place to start when creating your company's policy and procedure manual. It is important to note that there are many variations in the format of a policy and procedure template. For example, the word "discretion" may have different meanings depending on the specific job function, but in general, the principle is the same.
Discretion is a part of organizational design. It refers to what the organization prefers to do rather than what it ought to do. For example, in a marketing department, the word discretion could mean not requiring employees to use the company provided public relations website when communicating about a product.
Policy and procedure are also parts of organizational design. Policy is a description of what the organization is willing to do. It explains how the organization should go about doing things. For example, in an accounting department, the statement "the primary focus of the accounting department is to produce excellent financial reports" would be included in the policy and procedure portion of the policy and procedure template.
Policy and procedure, then, are ways of designing organizational design. The policies are statements of what the organization would like to do; the procedures are ways of actually doing the statements. Sometimes, there is conflict between the two.
In any organization, there are system issues that must be addressed. These must be carefully addressed or else the system will break down. One example is an organization that provides part_time workers for a restaurant that serves alcohol. The employees may be confused about which of the staff members are responsible for the food and drink.
As an example, the policy might be something like: "Food and beverage employees are not permitted to sell alcoholic beverages to customers. If employees feel they have a conflict of interest, they must notify the manager immediately." For simplicity, the management will have a policy and procedure template stating the prohibitions for these employees, but it is better to have an example policy and procedure to refer to when someone needs clarification.
In order to write a policy and procedure template, you need to decide which of the two you want to use. Use a policy first if you want to provide an organizational statement that defines what the organization does and how it does it. Use a procedure if you want to provide information that sets out how the organization should do things.
Your policy and procedure template should include all information that describes the organization. If it is not necessary, you can skip that section of the template. However, if it is essential, then it is a good idea to include this section and only this section.
Make sure to discuss the language of the policy and procedure template. A policy and procedure template must be designed for different sizes of documents. In general, the larger the document, the more formal the language should be. If you are not sure how to modify the language, ask a professional template writer or a consultant to make suggestions for you.
After you have completed the paragraph containing the policy and description of the organization, the paragraph should begin by providing a heading for the body of the document. The heading should inform the reader that the body of the document is a summary of the policy and an explanation of how the policy will apply to the job function.
Continue with the paragraphs of the policy and then the paragraph explaining how the procedure works. After the paragraph on the policy, the template should give information on any required media. As an example, if a copywriter will be writing the policy and procedure template, the template should include a list of sources of information to include in the policy and procedure section.
The last paragraph of the policy and procedure template should simply state the purpose of the policy and procedures. The reason for creating the policy and procedure should be listed as a starting point for the process.
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