Your company name _ This is the first thing that you want to include in your policy. This will ensure that customers are aware of who they are dealing with. The name of the company is a very important aspect of its business and should not be left out.
Company address _ This is the company address. It is imperative that customers who are receiving an email regarding a certain topic have the ability to contact the company directly. You should also include your name and email address. As you will have more customers contacting you, the number of times you should use your company email address should increase.
Website address _ This is your company website address. Your website address will be the one that customers will be able to contact you on. As a customer, you should have the ability to contact you on this website address.
Customer contact information _ This includes the names and email addresses of your customers. However, you should avoid using your real name in the contact information. Instead, use a nickname or a user name that reflects your business.
Customer complaints _ This section of the policy will include any customer complaints that may have been raised in the past. This will not be included in the first draft of the policy. However, you should add this in as time goes on.
Information that pertains to your business as a whole _ This section will include any types of information that pertains to your business as a whole. This includes company history, the financial aspect of your business, and anything else that pertains to your business as a whole.