This article provides an overview of the HVAC service agreement template and what you can expect from it. Some of the issues covered in this article are the location of service contracts, terms for purchasing and maintenance, escalations and extension periods, limitations on warranties, customer and employee responsibilities, and other benefits.
The first area covered in this article is the location of the HVAC service contract. It may be located in person or electronically. If it is in person, the document will be signed by the HVAC technician or installer who is most closely associated with the service. Electronic contracts are currently in use.
The next issue covered in this article is terms for purchasing and maintenance. Both parties should agree to a price for services and supplies. It is necessary to avoid any type of hidden or added charges that are customary in the market. In the event that a contract is not received, a dispute can be brought to the attention of the service provider. In addition, both parties should agree on a method for negotiating a price.
Agreements can be extended if the conditions for extension are met. When these conditions are met, the service agreement can be renewed automatically or by the client. The extension period should include the same services, regardless of the size of the business.
An escalator clause will also be included in the agreement, which allows the customer to pay a little more every month for the company to maintain the existing level of service. This escalator clause is usually set by the customer and is called the index escalator. An example of an index escalator clause is provided in the agreement.
In addition to the basic HVAC service contract, a warranty contract is often included. The warranty should be written in the same manner as the contract and can be changed or extended if necessary. The warranty must be honored as per the agreement.
An example of a warranty agreement is given. When this agreement is signed, it can include:
It is also possible to extend the escalations and limits on warranties by means of an extension clause. The escalations will usually be agreed upon when the contract was initially signed. During the life of the contract, the escalations can be increased by an incremental amount.
As is the case with all types of contracts, it is necessary to make sure that no hiccups occur in the life of the contract. One example of this is listed below.
A series of events can occur that could cause a customer to leave the service provider without paying for the services. This type of event can occur during service provision or it can occur at any time after the contract has been completed. The final thing that the customer and the service provider should agree on is a method for resolving disputes about the contract.
In the event that a dispute arises, the customer is required to bring their dispute to the attention of the service provider. If this does not resolve the problem, the service provider can contact the customer in writing. In addition, if the dispute involves something like physical damage, the service provider will be required to have a shop around the customer's property.
The HVAC service agreement template mentioned in this article is meant to be a starting point for new HVAC companies. Any issues that a HVAC company encounters in the future can be addressed with this document. After reading this article, if you have any further questions, contact a qualified HVAC service provider today.
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